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Is “Digital Self-Care” the Best Term for Direct-to-Client Digital Health Services?

Digital health offers a powerful opportunity to connect clients and communities to health workers and health systems. Direct-to-client digital health services using mobile messaging, chatbots, call centers and help desks, mobile applications, and websites are also an important enabler of universal health coverage because they can serve as a first point of access when frontline health workers are scarce, and promote continuity of care between health worker visits.

The Center for Health Worker Innovation is exploring this area of work as a strategy to address the projected shortage of frontline health workers—but deciding what to call it is a challenge, writes Joanne Peter in her ICTWorks piece.

Read the complete article posted on the ICTWorks website.